Privacy Policy
Effective Date: 1 November 2025
1. Compliance and Scope
TextSolo.com, operated by CEREVIONS DIGITAL LTD (Reg. No HE 483761, Charalampou Mouskou 20, ABC BUSINESS CENTER, Floor 1, Office 104, 8010 Paphos, Cyprus), complies with GDPR, UK GDPR, PIPEDA, and similar data protection laws. This Policy explains what data we collect, how we use it, and your rights. We process information you provide (account data, billing details, communications) and data collected automatically (IP, device type, browsing actions, cookies). By using the Website, you consent to this Policy. Contact: [email protected].
2. GDPR and UK GDPR
If you are in the EEA or UK, you have rights under GDPR. We process data based on consent, contracts, legal duties, or legitimate interests. You may request access, correction, deletion, restriction, portability, or object to processing. You may withdraw consent at any time. Complaints may be filed with your local authority or the UK ICO.
3. Changes to This Privacy Policy
We may update this Policy for legal, technical, or operational reasons. If changes are significant, we will notify you via website notice or email. Continued use after the effective date means acceptance.
4. What Data We Collect
We collect: contact information (name, email, address), login credentials (username, encrypted password), transaction records (payments, orders, support logs), technical data (IP, browser, OS, device), usage data (pages visited, clicks, session activity), and cookie-based identifiers. Combined data is processed under this Policy.
5. How We Collect Personal Data
Data is collected when you register, purchase, contact support, subscribe, or interact with the site. Automatic data comes from cookies, logs, and analytics tools. We may also receive data from payment processors, advertising providers, and analytics platforms.
6. Consent and Data Protection
Optional processing (marketing emails, non-essential cookies) requires your consent, which you can withdraw anytime via [email protected]. We use encryption, firewalls, restricted access, monitoring, and regular security checks. Retention periods: account data up to 5 years; transactions 6 years; support messages 2 years; technical logs up to 2 years; cookies according to browser settings.
7. Purpose of Data Processing
We process data to provide services, manage accounts, deliver orders, send notifications, improve the platform, secure the system, comply with laws, prevent fraud, and deliver marketing materials when consent is given. International transfers follow GDPR safeguards. We do not knowingly collect data from children under 16.
8. Data Disclosure
We share data with payment gateways, service providers (hosting, analytics, customer support), legal authorities when required, and business successors during mergers or restructurings. We never sell personal data.
9. Accessing and Updating Information
You may request access, correction, or updates by contacting [email protected]. Some information can be edited directly in your account. Identity verification may be required.
10. Accuracy of Personal Data
You must ensure your information remains accurate and up to date. Outdated data may affect service delivery, account access, and communication. Update changes promptly via your account or support.
11. Data Retention
We retain data only as long as necessary: account information up to 5 years; transactions 6 years; support data 2 years; marketing consents until withdrawn; technical logs and similar data up to 2 years. Longer retention may apply if legally required.
12. Security
We use encryption, secure servers, restricted access, monitoring, testing, and staff training to protect your data. No system is fully secure, but we follow industry standards. In case of a breach, we will notify affected users and authorities when required.
13. Cookies and Tracking Technologies
TextSolo uses essential, functional, performance, and advertising cookies. They support login, preferences, analytics, and personalized content. You may manage or block cookies in your browser settings, but doing so may affect functionality.
14. Business Transfers
If TextSolo undergoes a merger, acquisition, or restructuring, personal data may be transferred to the successor entity under the same privacy protections. Users will be notified when legally required.
15. Marketing Communications
Marketing messages are sent only with your consent. You may unsubscribe anytime via the link in the email or by contacting [email protected]. Essential service communications will continue regardless of marketing preferences.
16. Links to External Websites
TextSolo may contain links to third-party websites. We are not responsible for their privacy practices or content. Review external policies before sharing any information.
17. Privacy Complaints
For concerns, contact [email protected]. We will respond within the required timeframe. If unresolved, you may escalate to your local Data Protection Authority.
Contact Information
CEREVIONS DIGITAL LTD
Reg. No: HE 483761
Charalampou Mouskou 20, ABC BUSINESS CENTER, Floor 1, Office 104, 8010 Paphos, Cyprus
📧 [email protected]